Albuquerque, June 2011

UtiliPoint International, Inc., a leading energy-focused research and advisory firm, today announced the release of its Customer Information Systems (CIS) SourceBook, a comprehensive industry resource for prospective buyers of Customer Service products and services in the utility space.

“For ten years, UtiliPoint has provided industry leading research, expert information, independent research, market studies, consulting and analyst services to utilities and vendors in the CIS marketplace,” said UtiliPoint COO and Managing Director Bob Bellemare. “To further provide a better understanding of the utility marketplace for customer service solutions, we have compiled this CIS SourceBook. It's a useful and usable resource to help select the appropriate CIS software.”

The CIS SourceBook contains detailed vendor information about specific customer service products or services. Easy to understand charts and text provide information about:

* Client demographics

* Hosted infrastructure (if available)

* Company summary

* Contact information and installed base

* Functional topics by development status , offering, and availability

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The CIS Sourcebook is available for free download at www.utilipoint.com

and www.smartgridpoint.com